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How do I place an order?
Simply browse our collection, select your desired items, choose the right size, and add them to your cart. Proceed to checkout and complete payment to confirm your order.
What payment methods do you accept?
We accept the following payment methods:
- Cash on Delivery (COD)
- Online banking
Can I change or cancel my order after placing it?
Orders can only be changed or canceled within 12 hours of placing them. Please contact us at [email protected]
How long does delivery take?
Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location.
Do you offer international shipping?
Yes, we offer worldwide shipping. Delivery times and charges may vary depending on the destination.
How can I track my order?
Once your order has been shipped, you will receive an email with tracking details.
What is your return policy?
You can return items within 3 days of delivery, provided they are unused, unwashed, and have the original tags intact. Sale items are non-returnable.
How do I return an item?
Email us at [email protected] or use our online contact form to initiate a return. Then ship the item to our return address in its original packaging.
Do you offer exchanges?
Yes, we replace defective or damaged items. For size exchanges, please contact us and we’ll guide you through the process.
How long does it take to receive my refund?
Refunds are processed within 7–10 business days after we receive and inspect your return.
Do you have physical stores?
Currently, KidsBumble operates as an online-only store. All orders are placed and shipped through our website.
How do I contact customer support?
You can reach us at [email protected] via phone/whatsapp at +923042408601, or through our online contact form.
